Policies Payment Paypal Cheque Email Transfer Cash All payments must be paid prior to entry into the course. Shelly Giggey/Custom Fitt reserves the right to amend this policy at anytime. Payments on the day of the course must have prior approval with Shelly Giggey/Custom Fitt.
Refunds Refunds shall be issued when a request for a refund is made no later than 2 days prior to the date of the class. (Exception: course cancellation) Anytime prior to the two day notice refunds will be issued at of one half the price of the scheduled course fee. example: If the cost of the class is $40.00, then $20.00 will be refunded. Request for a refund on the day before or day of the class will not be granted. Refunds will be issued within 30 days from date of proper request as above.
Rescheduling Request for rescheduling of a class must be made no later than 2 days prior to the date of the class that is scheduled. (Exceptions: personal illness, course cancellation.
Cancellations Cancellations Definitions: Day of course appointment and including last minute e.g 3,2,1 hours notice will be subject to an additional fee of $25 or more (circumstances depending).